Resources
The following resources are meant to help you get aclimated to the systems, tools, and processes Granicus uses to manage business. There are a variety of how-to guides available for each core system. Use the menu below to access resources within a particular category.
Information Technology:
JIRA
JIRA is a ticketing tool that helps teams plan, assign, track, report, and manage work. Every Granicus team member will use the Corporate IT JIRA service desk when they need IT support, and instructions on how to do that are below. Several Granicus teams also use...
Confluence
Confluence serves as Granicus' global intranet. (Specific regions may also have their own regional intranet.) The Confluence portal hosts internal documentation for many divisions and teams at Granicus, including IT, Security, HR, Product and more.Accessing...
Your Granicus Corporate Account (Windows & macOS)
Granicus is a tech company, and of course we use technology to do our work. Guides to the core technology we use and the guidelines and protocols we have around this technology are explained below.Understanding Your Granicus AccountsYour Granicus corporate account is...
Communication Tools:
Microsoft Teams
Microsoft Teams is the primary messaging app used at Granicus. It serves as a workspace for real-time collaboration and communication, as well as meetings and file and app sharing. Click through the slides below to learn more about basic Teams...
Zoom Meeting Management
Zoom is a cloud-based video conferencing service you can use to virtually meet with others - either by video or audio-only or both, conducting live chats and record sessions. It enables you to virtually interact with co-workers when in-person meetings are not...
Expense & Travel Management:
ChromeRiver (US/CAN/PR/CR/ARM/ANZ)
Granicus uses Chrome River for expense management and reimbursement tracking. You can log into Chrome River via the Microsoft My Applications portal by visiting https://myapplications.microsoft.com and selecting Chrome River. Please Note: Your access to ChromeRiver...
ChromeRiver (IND/UK)
Granicus has recently moved to Chrome River, a software platform that is used for expense and invoice management. This transition marks a significant improvement in efficiency and user experience, further enhancing the reimbursement process. You can log into Chrome...
Egencia
Egencia is an application that manages corporate travel for Granicus. Through the Egencia portal, Granicus team members who need to travel for their work can book flights, hotels, and car rentals through Granicus' corporate account. Egencia provides preferred rates...
Learning & Development:
Cognota
Cognota is a Learning and Development Operations platform available to managers with direct reports. Cognota allows managers to submit requests for the following Learning & Development Services: New Content/Training Development Requests Update Existing...
LinkedIn Learning & Open Sesame
Granicus provides all employees with access to LinkedIn Learning and Open Sesame to help you uplevel your skills and reach your career goals. New employees will receive an email to activate their account on LinkedIn Learning. Once activated, they can access LinkedIn...
LearnUpon
LearnUpon is Granicus' Learning Management System (LMS). The LearnUpon LMS allows Granicus team members to access learning, and track their progress easily and intuitively. In addition to tracking the progress of trainings within the LearnUpon system, team members can...
Helpful Links:
Granicus Brand Guidelines
The Granicus brand represents our mission, values, and the communities we serve. This guide provides detailed direction on how to use our visual identity elements—including logos, color palettes, typography, and imagery—with consistency and clarity. Whether you're...