ChromeRiver (US/CAN/PR/CR/ARM/ANZ)

Granicus uses Chrome River for expense management and reimbursement tracking.

You can log into Chrome River via the Microsoft My Applications portal by visiting https://myapplications.microsoft.com and selecting Chrome River.

Please Note: Your access to ChromeRiver will become available during your second week at Granicus. If you try to access ChromeRiver via the My Applications portal and it doesn’t work, it’s likely your access hasn’t yet been configured. Please give it a day or two and try again before reaching out for help.

User Profile

Once you have logged in, you will be redirected to the Chrome River homescreen. From there, you will be able to configure your User Profile. Let us take a look at how this is done.

Select the User Profile Icon

Clicking this will expand a menu providing access to your account settings, help resources, and logging out.

Additionally, if another user has provided you delegate access to their account, you can log in to their account through this menu.

Select Account Settings

You may modify certain settings to control your viewing and working environment within Chrome River. To do this, select Account Settings from the drop-down.

The Account settings page allows you to configure your Personal Settings, Preferences, Delegations, and your Notification Settings.

Personal Settings

On the Personal Settings page, you will be able to view the primary email address associated with your Chrome River account.

Additionally, you can select Add Alternative Emails to enter alternative email addresses from which you wish to submit receipts and approvals.

Select the Add Bank Account button to enter your banking information.

Note: Your banking information is handled by Chrome River and NOT by Granicus.

Preferences

The Preferences Settings tab allows you to customize how certain information appears for you in the Chrome River user interface.

Click the pencil icon to the right of the setting you wish to change.

Delegation

The Delegate Settings page allows users to create and/or approve expense reports for each other.

If you have a Delegate, you will be able to view who has Delegate access to your account.
If you are an Approver and need assistance, you can request that an Administrator assign an Approval Delegate for a specific date range.

Notifications

The Notification Settings page allows you to opt in or out of company-specific Chrome River email notifications.You may subscribe to any notification by checking the check box next to it. To unsubscribe, uncheck the check box.

Image describes the expense reporting process in Chrome River.

Now, let us look at how to create and submit an Expense Report.

Creating an Expense Report

Home Screen: Create Expense Report

Entering an Expense Report

Entering Line Items – Out of Pocket Mileage & Expenses

Entering Line Items – Mileage

Entering Line Items –Travel Expenses

Entering Line Items –Meal Expenses

Entering Line Items –WFH Expenses

If you have additional questions about how to use Chrome River or have any difficulties with the platform, please reach out via the Chrome River-Egencia-Help MS Teams Channel under the Employee Support Team.